Sometimes the patient doesn’t want to talk to the EMT. Should the EMT just give up at the first sign of resistance? Sometimes patients just need a little help coming out of their shell. When the patient resists the urge to tell the EMT what is happen, it creates turmoil inside. The best way to […]
The communications process describes how people communicate using generic terms. The communications process is used to explain how communication can happen in a variety of settings and is helpful for identifying reasons for communication breakdowns. The sender has a message he wants to send, let’s say through speech. The human mind uses a combination of […]
It is important for the EMT to remember that if the right questions are asked, the patient may just be able to tell the ambulance crew what is wrong. The vast majority of time, the patient absolutely knows what is wrong; all the EMT needs to do is ask. When addressing older patients (at least […]
A large part of the work that EMS does is obtaining and documenting information obtained from patients and bystanders. In order to obtain, EMS must always endeavor to hone their interviewing skills. The interview starts with the patient checking out the resume of the EMS crew; the uniform. If the EMS crew shows up to […]
The EMS Uniform Doubles As A Resume When making contact with a patient, the EMS provider should self introduce at the start of any conversation. Wearing a clean, pressed uniform will go add a long way towards winning the hearts and minds of patients (who, for the most part will be old enough to remember […]
Speaking on a radio is a skill that nearly all EMS personnel possess (some better than others). What makes speaking on a radio different from talking on the phone is that radios are typically only capable of simplex transmission. Two way communication with a radio is based on one person transmitting and the other person […]
Communicating With Dispatch The dispatcher knows what type of ambulance (basic or advanced), where the ambulance is located, and most importantly knows the location of the next call. It is never advisable for an ambulance crew to make the dispatcher angry. Through the work of dispatchers provides a critical link between EMS and the public […]
The potential of mass disasters on U.S. soil is not new. While most of us think of earthquakes, chemical spills, severe weather, and major accidents, we also have long been considering the potential effects of foreign invaders, and more recently the potential of terrorists from within. Many people today don’t remember the cold war but […]
A radio repeater simultaneously receives a radio signal and re-transmits it at a higher power so it can cover greater distances. This enables communication between radio users where obstructions or distance are a problem. Repeater stations usually have their antennas mounted high up on top of a tall building or hill which ideally is central […]
Radios waves are propagated in the environment with the use of transmitters and receivers. When a device can transmit and receive, it is called a transceiver. The Federal Communications Commission regulates all forms of communication in the United States and has set aside a list of frequencies set aside for public safety called the Public […]